FAQ

Halal is an Arabic word for ‘that which is lawful or permitted’. The word Halal may bring the thought of food to mind, but it is actually a universal tenet that applies to all aspect of life and not just food. If a product is Halal certified, it doesn’t contain alcohol, animal ingredients and harsh chemicals and is not tested on animals, so it gives people the reassurance that it is pure and natural. Halal is for everyone. It doesn’t matter whether you are a Muslim or not – Halal is the ultimate stamp of purity and safety guaranteeing superior quality products. Visit Our Brand Philosophy and Certifications to know more.

Halal cosmetics are ethical beauty products rooted in the science of ‘Halal’ and free of impurities such as pig fat, gelatin, keratin and other animal derived ingredients, alcohol and harsh chemicals such as sulfates and parabens commonly found in many popular brands’ products. Halal cosmetics are not merely natural but also pure and hygienically manufactured, vegan and animal cruelty free. Such products are bound to be better for us as well as for our environment.

Iba – India’s first Halal Cosmetics brand consists of a high-quality and wide range of products. Formulated with natural ingredients and free of alcohol, animal derived ingredients and harsh chemicals, it is Halal Certified by ‘Halal India’ – India’s premier halal certification body. Putting the Halal aspect first, Iba always ensures that its products benefits users and are safe and pure to be used by the entire family. Visit Our Brand Philosophy and Certificationsto know more.

All Iba products are PETA certified vegan and cruelty-free. This means they are free of any animal derived fats and other ingredients. Instead, Iba products contain plant and mineral based ingredients. Being vegan, Iba products also do not contain ingredients such as beeswax, honey, and milk. They are safe for consumptions by vegetarians as well as vegans alike. Visit What Makes us Vegetarian & Veganto know more.

All Iba products are free of harsh chemicals such as Sulfates, Parabens, Alcohol and more. Visit Ingredients We Avoid to know more.

Iba uses natural and potent plant and mineral based active ingredients in its products such as Argan Oil, Shea Butter, Hyaluronic Acid, fruit and leaf extracts, Niacinamide, Vitamins and mineral color pigments. Visit Ingredients We Useto know more.

Skin tends to regenerate naturally in 4-6 weeks and that is about the time it takes to notice improvements in your skin texture and tone. For best results, use Iba products regularly and avoid using any other synthetic/harsh products at the same time.

Herbal cosmetics are products containing herbal or medicinal ingredients. However, it does not mean that such products are free from animal derived ingredients, alcohol, or harsh chemicals such as sulfates, parabens, ammonia or bleaching agents.

On the other hand, halal, cruelty-free and vegan certified products such as those of Iba are guaranteed to be free of animal ingredients, alcohol and harsh chemicals, thereby giving an assurance of purity, safety and efficacy with no side effects.

All our products are formulated keeping in mind sensitive skin types and hence they are suitable for use by those having sensitive skin. There's also a collection of Dermatologically Tested products that are suitable for sensitive skin. However, it is always recommended for people with sensitive skin to patch test any new product on a small patch on their forearm before using them more widely.

Yes. We avoid harmful chemicals, and therefore, our products are suitable for children above 3 years. However, for children below 3 years, we would generally recommend using specialist baby products.

Yes, we do ship internationally to most countries except Pakistan, Fiji, Afghanistan, Israel, Palestinian Territories, Russia, and Ukraine.

• Shipping fees for all orders delivered outside of India are as below -
  Order value below INR 6000 – INR 3500 Shipping Charges
  Order value above INR 6000 – INR 5500 Shipping charges

We ship same day or next business day of receiving your order. Shipping times in India are usually 2-5 business days. We apologize if you are facing a greater delay - let us know at consumercare@ibacosmetics.com or call us on our Customer Care number.

Our aim is to provide 100% Customer Satisfaction. If you received a wrong or damaged product, you can return the product for replacement or store credits. Please see our Returns & Cancellations policyfor more details or call our Customer Care number.

In India, Iba products can be purchased online on Amazon.in, Nykaa, Flipkart, Snapdeal and Myntra in addition to https://ibacosmetics.com/. If you are from the trade and wish to sell Iba cosmetics from your store, drop us an email at info@ecotrailpersonalcare.com and we will get back to you.

Yes! Iba products are available at thousands of retail outlets across India. Email us at consumercare@ibacosmetics.com to get information on stores near you.